Last week I attempted to connect to a different master RPU on our system, ever since then I can load the app if I am offline, but if I am online the app closes when it attempts to connect. So far I have tried a simple reboot, and also reinstalling the app to no avail. The second system is no longer on the list of available consoles.
-Gregg
Crashing
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Mothership
- Site Admin
- Posts: 62
- Joined: Wed Aug 06, 2014 5:19 am
Re: Crashing
Hey Gregg,
We've never heard of anything like this... I guess we should start with the basics
1) What version of the App (iOS/Android)
2) Is it the most up to date version of the application?
3)What version of EOS?
4) Did anything change with the EOS OSC settings by chance?
You can email me directly - either through the website form or my personal email address.
Sorry for your troubles - we'll try to get you back up and working.
Patrick
We've never heard of anything like this... I guess we should start with the basics
1) What version of the App (iOS/Android)
2) Is it the most up to date version of the application?
3)What version of EOS?
4) Did anything change with the EOS OSC settings by chance?
You can email me directly - either through the website form or my personal email address.
Sorry for your troubles - we'll try to get you back up and working.
Patrick
Re: Crashing
Hi Patrick,
I am running the Android version of the App, since I reinstalled I assume it is the most recent release. There have been no changes to the console OSC settings. Since I did the reinstall I haven't been able to test with the second system until today, I have successfully connected to that system which is running on released V 2.5.2. The App is crashing with the system that is running V 2.6.0 beta software.
-Gregg
I am running the Android version of the App, since I reinstalled I assume it is the most recent release. There have been no changes to the console OSC settings. Since I did the reinstall I haven't been able to test with the second system until today, I have successfully connected to that system which is running on released V 2.5.2. The App is crashing with the system that is running V 2.6.0 beta software.
-Gregg
-
Mothership
- Site Admin
- Posts: 62
- Joined: Wed Aug 06, 2014 5:19 am
Re: Crashing
Hey Gregg -
Yes - 2.6 Beta software. Andrew found that issue about a week ago. They've changed around some of the OSC code - so we were getting a number of errors.
We just pushed out an update for Android today - though I don't think it addressed this issue.
We will definitely have an updated version for both Android and iOS before 2.6 gets a release.
I'll email you when it's out - it's great to have you guys testing these things.
Thanks
Yes - 2.6 Beta software. Andrew found that issue about a week ago. They've changed around some of the OSC code - so we were getting a number of errors.
We just pushed out an update for Android today - though I don't think it addressed this issue.
We will definitely have an updated version for both Android and iOS before 2.6 gets a release.
I'll email you when it's out - it's great to have you guys testing these things.
Thanks
Re: Crashing
Thank you Patrick, I look forward to the update.
-Gregg
-Gregg