Unable to Connect to ETC ION

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Mhayesfmt
Posts: 1
Joined: Fri Jun 09, 2017 2:14 am

Unable to Connect to ETC ION

Post by Mhayesfmt » Fri Jun 09, 2017 4:13 pm

Hello Team

We are new here and are looking form some help, we have gotten our ETC ION working with iRFR (Full and Preview Versions) but we have been unable to get oscRFR to connect. We figure it is something todo with possible current running firmware versions on the board but not sure, additionally iRFR uses the machine name as the password to connect, and oscRFR does not have an option for password.

Any help here would be fantastic.

Thanks

Michael

Druuka
Posts: 9
Joined: Fri Aug 08, 2014 7:29 pm

Re: Unable to Connect to ETC ION

Post by Druuka » Sat Jun 10, 2017 12:03 am

Michael,

What version of software are you running on your Ion?
Have you gone through the setup pages on our website?
oscRFR doesn't use a password just the ip address.
Pay special attention to the show control setting. Both the String RX and the String and OSC TX boxes need to be enabled.
OSC needs to be enabled in the networking tab of the shell as well.

Hope this helps,

Andrew

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Mothership
Site Admin
Posts: 50
Joined: Wed Aug 06, 2014 5:19 am

Re: Unable to Connect to ETC ION

Post by Mothership » Sat Jun 10, 2017 3:50 am

Welcome to the Family!

As Andrew mentioned - it sounds like one of the settings found in show control.

Go through all the settings found here

http://www.alienstagecraft.com/connecttoeos.html

If that doesn't fix your problem please let us know!

Best -

Patrick

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