Connected but Disconnected

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craigvince
Posts: 1
Joined: Mon Oct 31, 2016 3:04 am

Connected but Disconnected

Post by craigvince » Tue Nov 01, 2016 8:34 pm

The main screen says disconnected from console but when I tap the Alien logo to connect it says I'm connected.

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Mothership
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Posts: 62
Joined: Wed Aug 06, 2014 5:19 am

Re: Connected but Disconnected

Post by Mothership » Tue Nov 01, 2016 10:11 pm

Hey Craig, Sorry for your troubles.

Is this the iOS version? The setup menu on iOS doesn't do the best job of displaying what's happening.

Most likely there is some EOS setup issue.

The oscRFR Settings menu is telling you you are connected to the network. The Red disconnected text is reflecting that eos/ping errored out for whatever reason.

Do me a favor and double check all the settings found here - http://www.alienstagecraft.com/connecttoeos.html

If none of that works - post more information about your setup. Devices, OS versions, network infrstructure, etc.

Thanks

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