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Connected but Disconnected

Posted: Tue Nov 01, 2016 8:34 pm
by craigvince
The main screen says disconnected from console but when I tap the Alien logo to connect it says I'm connected.

Re: Connected but Disconnected

Posted: Tue Nov 01, 2016 10:11 pm
by Mothership
Hey Craig, Sorry for your troubles.

Is this the iOS version? The setup menu on iOS doesn't do the best job of displaying what's happening.

Most likely there is some EOS setup issue.

The oscRFR Settings menu is telling you you are connected to the network. The Red disconnected text is reflecting that eos/ping errored out for whatever reason.

Do me a favor and double check all the settings found here - http://www.alienstagecraft.com/connecttoeos.html

If none of that works - post more information about your setup. Devices, OS versions, network infrstructure, etc.

Thanks